Privacy Policy

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Email address
• Telephone or mobile phone number
• Physical and mailing address
• Employment and professional information
• Driver and employment-related information
• Information contained in applications, forms, and submissions
• Documents and files you provide to us
• Information necessary to provide transportation, employment, safety, compliance, and administrative services

We may also collect information automatically when you use our website, such as IP address, browser type, device information, and website usage information, where applicable.

We generally collect personal information directly from you. We may also obtain information from third parties when necessary to conduct legally permitted business activities, including employment screening, safety and compliance activities, insurance, payroll, and other business operations.

We may use the information we collect to:

• Provide and administer transportation and related services
• Process employment applications and manage employment-related activities
• Communicate with drivers, employees, customers, vendors, and other individuals
• Provide load, dispatch, scheduling, safety, and operational updates
• Send SMS messages relating to employment, safety, loads, dispatch, scheduling, account activity, or other business communications
• Respond to inquiries and provide customer support
• Process payments, payroll, insurance, and other administrative matters
• Maintain business, safety, and compliance records
• Comply with applicable federal, state, and local laws and regulations
• Protect the security, rights, and property of the Company and others
• Operate, maintain, and improve our website and services

We do not sell or rent your personal information.

We may disclose personal information only when reasonably necessary for legitimate business purposes or as permitted or required by law, including:

• Service Providers: With companies that provide services to us, such as payroll providers, insurance companies, technology providers, background-screening providers, accounting providers, and other business service providers. These parties may access information only as reasonably necessary to perform services for us.
• Legal and Regulatory Requirements: When required by applicable law, regulation, legal process, subpoena, court order, or governmental request.
• Safety and Compliance: When necessary to meet applicable transportation, employment, safety, insurance, regulatory, or compliance requirements.
• Business Transfers: In connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction, subject to appropriate safeguards.
• Protection of Rights: When reasonably necessary to protect the rights, safety, property, or security of the Company, our employees, drivers, customers, or others.

If you provide your mobile phone number and opt in to receive SMS messages from A TO Z UNIVERSAL INC.:

• We may use your phone number to communicate with you regarding employment, transportation services, dispatch, loads, scheduling, safety, account activity, or other legitimate business matters.
• We will not sell or rent your mobile phone number.
• We will not share your SMS consent or opt-in information with third parties for their own marketing purposes.
• Message frequency may vary depending on your relationship with the Company and the services or communications involved.
• You may opt out of SMS communications at any time by replying STOP.
• You may request assistance by replying HELP.
• Standard message and data rates may apply depending on your mobile carrier.
• SMS consent is not a condition of employment or purchase of services.

Certain operational, safety, regulatory, or legally required communications may still be provided through other appropriate communication methods after you opt out of optional SMS communications.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Access: Request information about the personal information we maintain about you.
• Correct: Request correction or updating of inaccurate personal information.
• Withdraw Consent: Withdraw consent where processing is based on your consent.
• Delete: Request deletion of personal information, subject to legal and regulatory requirements.
• Opt Out: Opt out of certain communications, including optional SMS communications.

Please note that certain information may need to be retained to satisfy legal, regulatory, safety, employment, insurance, accounting, or other legitimate business requirements.

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

When we make changes, we will post the updated Privacy Policy on our website and update the Effective Date shown at the beginning of this policy.

Your continued use of our website or services after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.